TOPIC 4
Section outline
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Organisations rely on people as knowledge workers who create and apply information to achieve goals, while managers use it for planning and decision-making. People actively shape information systems, ensuring data supports organisational success. Computerised systems enhance efficiency and decision-making but pose challenges like resistance and cybersecurity risks. In the public sector, issues such as e-government, data protection, and transparency underscore the vital role of information in accountability and service delivery.
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